Family Freedom

About the caravan

Make

Jayco

Model

Freedom

Year

2002

Length

16.00 ft

Berths

4 internal

Towball weight

115.0 kg

Tare weight

1213.0 kg

Gross trailer mass

1520.0 kg

Amenities

Linen

Safety Information

Location

Kylie's Caravan is located in Yarrawonga, VIC.

Exact location information is provided after the booking has been confirmed.

Availability

Additional information

Please note: Minimum 7 day hire during Dec 22nd to Jan 10th. Minimum 5 day hire over the Easter weekend. Minimum 4 day hire over Vic & NSW public holiday weekends. Minimum 3 day hire at all other times.

Hiring rules

• Hirer must empty the toilet before return.

• Hirer must be 25 years of age or older.

Pricing

Hire Fee

From $80.00 per day

Service fee

$80.00

Delivery fee

$2.00 per km

Cancellations

Flexible

Photos

• 2.0

  The caravan was advertised as sleeping 4, which was not accurate. In reality, the van only accommodates 2 adults and 2 small (height) children, and this was not made clear at the time of booking nor was it listed in the advertisement as accommodating only small children in the bunks. If your kids are taller do not even attempt to hire this van. We further note that the advertisement on Camplify has since been updated to reflect the correct sleeping arrangements and now states bunks for "small children" or similar. We paid additional funds for the camper to be set up at the caravan park, but it appears some items within the van were not working or checked when set up, and without a personal handover, we were left with very limited instructions for the remaining features of the van. Due to none or at times limited phone reception in the park, we were unable to report issues as they occurred and had to drive into town to gain phone access. Whilst this is not a reflection on the agent, it must be noted that we were unable to advise accordingly as they occurred. When we were unable to get in touch with the agent, we contacted Camplify to advise of issues that arose so they would be noted. There was no communication from the time of booking and since the payment of the deposit in August until the week before our arrival; where WE asked about the provision of camp chairs provided? (was 4 chairs to be provided? as the photos reflected only 2) While we were advised 4 chairs were to be supplied, we were not informed that they consisted of 2 adult chairs and 2 "very small child" chairs. The agent only contacted us on the day of arrival for the caravan boom gate codes, that was all, they never contacted us for our estimated time of arrival to do a personal handover. No times were scheduled or organised for handover of the van or a time to collect the van from the caravan park. Due to other commitments we had to leave the park earlier than checkout but due to no prior arrangement with the agent we had no idea as to when the agent was attending to collect the van. Once we had left the park and gained phone reception we then found out they were apparently 15 minutes away. However, if this is a regular job they do, it would be expected that timings would be organised more effectively. The lack of communication created unnecessary uncertainty on both parts. In the end, we ended up purchasing new chairs and a swag to accommodate our family. We were fortunate to be within a group of campers who were able to assist us with cooking items which were non working within the van. Had we been on our own, the outcome would likely have been very different. Due to the issues, we encountered with this hire, Camplify has since rectified the situation and compensated us for the inconvenience. Although we were aware that we would be hiring an older van, the details provided were inaccurate and some items were unreliable. Anyone hiring this van should ensure that all items are checked and in working order at handover and not assume that a personal handover is not required, as accountability and communication from the third-party agent is unclear and, in some cases, effectively non-existent.

• 5.0

  Yes it was very good for a couple of weeks with two people

• 

  5.0

  Awesome. Kylie was great at explaining everything. We really enjoyed our long weekend away with our kids and family. We thoroughly enjoyed it more knowing the van was set up to jump in and be used without needing to cart all the extras. Bed was comfortable. Heating was fantastic. Shower was good too. We will definitely be hiring again off Kylie and be sure to spread the word.

• 5.0

  We had a great Easter weekend in this van. Everything was perfect and Kylie was easy to communicate with. Thanks

• 

  5.0

  The process of picking up and handing over the van was executed with impressive professionalism, creating a seamless experience from start to finish. Kylie carefully explained all the features, ensuring I felt comfortable and informed before my journey. There were no issues with the van; it performed exceptionally well and was comfortable, perfect for a solo adventurer or a small family seeking quality time outdoors. Equipped with essential amenities for an unforgettable camping experience, I would wholeheartedly recommend this van for reliable and enjoyable accommodations. Thank you for the outstanding vehicle! Pete