Off Grid Bertie

About the campervan

Make

Toyota - Manual

Model

Commuter Hi Ace

Year

2010

Length

17.00 ft

Height

2.40 m

Berths

2 internal

Seatbelts

2

Fuel type

Diesel

Amenities

Linen

Safety Information

Location

Joanne's Campervan is located in Gosford, NSW.

Exact location information is provided after the booking has been confirmed.

Availability

Additional information

Bertie comes with all the luxuries for off-grid camping: Sleeping - Super comfy custom double mattress w/quality linen. - Block out curtains - Bamboo pillows and doona to keep warm. - Small ceiling fan for warm nights Kitchen - Bespoke kitchen with bench, sink and two burner gas stove top - 65L 12V fridge - All kitchen and grocery essentials - plates/ bowls/ mugs/ cups, cutlery, utensils, pots and pans, chopping board - Cleaning and dishwashing supplies - 20L fresh water capacity with electric water pump Bathroom - 22L Portable toilet with cleaning accessories (if requested) Outdoor - 2 outdoor camp chairs and two outdoor tables, which can also be used as pull out benches. - Pull out awning. Accessories - 250W solar panel with a leisure battery 12V system - 240V plug in as well as a 600W battery inverter (to charge laptops etc while free camping) - USB and 12V cigarette lighter ports - Reverse camera for easy driving Bonus extras - Pet friendly

Hiring rules

• Hirer must return van in same condition as when collected, including full tank of DIESEL (a $20.00 refill fee will be charged on top of fuel price if van is not returned full) .
• No offroad driving permitted.
• No smoking inside
• Awning must be packed away before bad weather arises
• Campervan must return cleaned or risk a fee
• An average of 200 km's a day is included in the normal booking price. ie; A hire of 5 days includes up to 1000km's. After that you will be charged 50.c per km at the completion of the trip from your bond.
• Hirer must be 25 years of age or older.

• Hirer must be 21 years of age or older.

Pricing

Hire Fee

From $135.00 per day

Service fee

$40.00

Cancellations

Flexible

Photos

• 

  5.0

  Holiday was amazing and Joanne van had everything we need for a special weekend away.

• 1.0

  DO NOT RENT THIS VAN A Complete Nightmare I absolutely do not recommend renting this van. This experience ruined our trip and left us completely disappointed. The photos on the listing are not what they seem at alltheyre completely misleading. The van was nothing like what we expected. It was filled with **dirt, dust, grime, mud, and even dead insects and leaves** all over the interior and utensils, throughout cupboards and draws. Ive rented much simpler campervans in the past, and they were in far better condition than this! Upon pick-up, we found the van filthy. Wasn't even ready for us, she had to fill up the water infront of us, and the petrol was not even half a tank, which we couldn't believe. The cupboards were covered in dirt and grime, and there was sticky residue on the steering wheel. The utensils were disgusting, and we had to spend **hours cleaning** just to be able to use them. On top of that, in the front there were large dog hairs everywhere. It felt like the van had never been properly cleaned, and it was beyond disgusting. When we confronted Joanne about the condition of the van, she was **rude**, belittling, dismissive, and tried to brush it off, claiming that the cleaner might not have done a proper job. She showed no accountability, didnt apologise at all, and instead tried to make excuses. Joanne is not trustworthy, horrible person, with no heart or remorse (she accidentally called herself Kristy and I asked her why but she brushed it off) and clearly doesn't care about her customers or the condition of her rental. There were also several major issues with the van itself that made it nearly unusable: 1. **Cheaply Fixed Handles**: Many cupboard handles were either replaced with wires or had no handles at all, making them impossible to open easily. 2. **Fridge Nightmare**: The fridge was nearly impossible to close properly. It took at least three attempts each time to close the drawer properly due to the rail being broken and not installed into a cupboard. 3. **Dangerous decorative picture Frames**: The window frames were cracked or had no glass at all, which is not only uncomfortable but also **extremely dangerous**. 4. **Damaged Cupboard Handles**: Several cupboard handles were either missing or replaced with wires, making it difficult to open the cupboards. 5. **Faulty Sound System**: Only ONE speaker on left side worked, making it impossible to enjoy music or even hear directions from the GPS for the driver. 6. **Loud Wind Noise**: The van made a loud, thumping wind noise from the left side while driving, suggesting there might be a structural issue. 7. **Broken Awning**: The awning, which was one of the reasons we chose this van, was completely broken and couldnt be used. 8. **Exposed Metal Wires**: There were exposed metal wires throughout the van, which posed a significant **safety hazard**. To make matters worse, we also had to wait for **over two hours** at the car wash before we could even begin our trip, wasting valuable time, then we were stuck in traffic. We had to do the check in twice as she was rudely working at her store talking to customers. When we reached out to **Joanne** to request **reimbursement for the car wash**, she never took responsibility for the state of the van or the inconvenience it caused. Instead, she threatened that if we left a review, she wouldnt refund the car wash money, essentially forcing us into silence. This is completely unethical!! Ive already forwarded Joanne's emails to Campify so they are aware of this horrible experience. Joanne (or Kristy) has shown a complete lack of professionalism and disregard for her customers. Do not trust her. Not to mention we didn't hear from Joanne for 1.5 week in to our trip (rented for 14 days) Save yourself the trouble and look for reliable option elsewhere. If I could leave zero stars I would.

• 5.0

  Joanne was extremely helpful, we made an on the day booking and Joanne made it happen together with the help of Luke from Camplify support. Thank you both, very much appreciated. Regards, Marlies

• 4.8

  Gorgeous van, brilliantly kitted out with everything you could ever need. Easy to drive. Our only regret is we couldnt stay for longer!

• 

  5.0

  A wonderful time ! Thank you Joanne