Getting started: How you'll get paid for hiring

Getting paid through Camplify is straightforward. Here's how the payment process works, step by step.

The payment timeline

When a hirer books your van:

1. More than 30 days out: The hirer pays a 25% deposit. The balance is due 30 days before the hire starts.

2. Within 30 days: The hirer pays the full amount at the time of booking.

When you receive your money

Flexible and BYO members receive their full booking payment on the Tuesday after the booking is completed. If a booking finishes on a Tuesday, you’ll be paid the following Tuesday.

Premium members have preferable payment terms, where 50% of their earnings are paid at the commencement of the booking, and the remaining 50% are paid once the booking is completed. Payments are processed on the Tuesday following each payment event (booking commencement and booking completion). 

All payments are processed within the regular payment run schedule. Please note that the percentage of payment may adjust based on booking amendments, and owners should only contact Camplify for support after the final payment has been completed.

Payments are made to the bank account you registered when creating your Camplify owner account. You can view and track all payments through the Earnings section of your Owner Dashboard.

What if a payment is delayed?

If your payment hasn't arrived within 48 hours after the expected date, check that:

• Your bank details are correct and up to date in your account

• There are no outstanding amounts owing to Camplify (e.g., unpaid Premium Membership fees)

• The hire has been fully completed and post-hire checklist submitted

Payments are able to be viewed by logging in to your Owner dashboard and selecting “earnings”, which is located by clicking your account icon in the top right corner. You can view all past and future transactions by payment date, van or booking number.

Tracking your earnings

Your Owner Dashboard shows:

• A summary of total earnings for the current period

• Individual booking breakdowns (hire fees, service fee, extras, commission)

• Payment dates and bank transfer confirmations

• Downloadable reports for tax purposes

End-of-financial-year

Camplify provides an EOFY tax statement summarising your gross income, commission, fees, and GST (where applicable). Keep your own records of expenses — cleaning supplies, maintenance, fuel for delivery, insurance, depreciation — so you can claim deductions.