Special Towing Information
Don't have electric brake controller fitted? No worries, add our optional bluetooth brake controller for only $39 so you can connect with your smart phone so no need to have electric brake controller fitted to your car. For those longer trips we can include stabiliser/anti-sway bars and the tow ball bracket. All hires include full overview of the van and tutorials of how to set the van up, appliances and awning/annexe setup. We want you to be confident when you arrive if you are self towing.
PICK UP AND DROP OFF TIMES: we charge per night not per day. Please note that pick up times are as follows but if you want other pickup times please message and we will do out best to accomodate.:
Monday-Friday are between 3pm and 6pm
Saturday between 8am to 5pm (must provide 2hrs notice)
Sunday is between 1pm and 5pm
IF YOU NEED TO PICK UP OR DROP OFF OUTSIDE THESE HOURS, PLEASE LET US KNOW BY MESSAGING AND WE WILL TRY TO ACCOMODATE.
We will try to work within our availability and yours so please contact us prior and we can work on a solution.
Delivery option is available where I can tow the van to your destination and pickup. Extra fees are payable dependant on time and distance of travel. Please include in your booking request location if you wish to choose this option.
We provide the van to you clean on the inside and out. If the van is covered in mud or sand this needs to be cleaned prior to drop off. If you do not want to clean the sand/mud off the exterior (including the underbody) or the interior you can opt to pay the $99 "clean the van for me" option.
The booking fee is charged by Camplify, it covers road side assistance and 24hr help line. It includes Gas used and the booking fee charged by camplify to us.
Our caravan is comprehensively insured. Please note our policy does not cover under body damage caused from off road use. Minimum age to tow is 25. The insurance excess if you need to make a claim is $1000 which is covered by the bond. This caravan is not designed to be taken offroad with no exceptions.