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Find the answers to most of your questions about the booking of our vans below.
PICK UP AND DROP-OFF TIMES:
Early pickup (Prior to 3pm)
Late Drop-off (After 11am)
Please note: if you need to pick up or drop off outside the standard hours, you must select the early pick up / late drop-off option in the additional products section. Drop-off times are strict and must be arranged and paid for as soon as possible. (This is subject to availability)
Please note this is critical for early pick-ups or late drop-off's. Please note we recommend your arrive at your destination BEFORE it gets dark to setup your campsite . It's no fun having to set up something new in the dark.
Pricing is charged per night, not per day.
OFF PEAK RATE: $90p/n (all other dates)
PEAK RATE: $130p/n (school holidays, long weekends and events)
DELIVERY / SET-UP OPTION:
Leisure Caravans offers deliveries up to 300kms from our Taigum depot. The charge for this service is $1.50 per Km. The delivery distance is calculated for drop off and collection. I.e. If the delivery destination is 100kms then the charge would be $300. The fee does also include set up and pack up of the van at your chosen destination. Please also note that delivery is subject to the availability of drivers.
WHAT DOES THE SERVICE FEE COVER?
The service fee includes a FREE electric brake controller, towing mirrors, gas for the vans and maintenance. The service fee DOES NOT cover things like mud, sand or salt covered vans -- nor does it cover the return of a toilet that hasn't been emptied. If you do not wish to clean the sand/mud off the van (interior + exterior), you can opt to pay the $99 'clean the van for me' option. If you do not want to empty the toilet before return, you can opt to pay the $199 'clean the van for me including toilet' option. If travelling outback (with approval) all red dirt must be cleaned from the Rv or 'outback clean' option must be selected. If you breach the cleanliness rules, you will be charged these extra fees from your bond. The service fee is not negotiable.
WHAT DOES THE BOOKING FEE COVER?
The Camplify booking fee covers important things like insurance, nationwide roadside assistance, 24 hour customer helpline, $3000 emergency accommodation protection, third party management of bond and transaction fees. The booking fee is not negotiable.
All of the caravans and RVs at Leisure Caravans are comprehensively insured and, if the RV is designed to do so, may be permitted for some off-road use (upon strict prior agreement). Please note that our policy does not cover accidental underbody damage caused from off-road use. The minimum age to tow or drive any Leisure Caravans RV is 25, with the standard liability (excess) being at $1500 (equal to the bond). Please contact Camplify on Ph 1300 416 133 to discuss various options to reduce this liability if you wish.